Test out the system when you first get it, activating the device throughout the first few weeks. Activate it at different times of the day and night and write down how long it takes for someone to answer the call.
Reputable companies encourage testing of the system, so if the operators seem offended by the false alarm, you might consider changing systems.
Change Systems if Needed
Keep in mind that if you’re unhappy with the system you pick, you can always switch to a new one.
Make sure to get a feel for the medical alert system you choose and make sure it’s a good fit. If not, try a different one that might be better for your needs.
This is true even if you’re past your free trial period. Don’t feel obligated to stay with a company you’re not comfortable with.
Fill Out Your Profile
Most medical alert systems have customer profiles with medical information that will be helpful during an emergency situation, such as:
- Allergies to any medications
- Medications you’re currently taking
- Whether you have a pacemaker
- Other conditions which might affect CPR or first aid efforts
The more information paramedics have when arriving on the scene, the more quickly and efficiently they’ll be able to help you.
But the profile won’t help anyone if it’s not filled out completely and kept up to date. Make sure to fill it out completely when you first set the system up. Update the information as needed any time your condition or medications change.
Use It Properly
A medical alert device is only going to keep you safe as long as it’s on your body and working properly.
Failing to wear the device at all times, or not following the manufacturer’s instructions regarding battery life, etc., can render the device useless.
Make sure you understand and follow all instructions provided in order to get the most out of your system.
This is a good list of common mistakes people make when it comes to using their medical alert systems.
Why Not Just Use a Cell Phone?
Cell phones can be great for people who live alone and want the ability to keep a phone close by at all times.
But most people don’t have their cell phones on them at all times, even when they intend to. You can’t wear them in the shower, for example, or when you’re charging them.
It’s also easy to forget to grab them, especially for a middle of the night trip to the bathroom, for example.
Also, cell phones can be confusing to dial in an emergency situation, especially if you don’t use yours a lot.
Lastly, medical alert systems have your medical information on file. They can provide all your relevant information to paramedics so they can help you quickly and efficiently.
You might not be able to give them this information in an emergency. Especially if you’re losing consciousness, have hit your head and are confused, or if you have trouble communicating.
The more quickly emergency services are called and have the info they need, the better able they’ll be to help you.
What Else Can I Do?
A medical alert device can be a useful part of a larger home safety plan, but there are plenty of other things that seniors can do to ensure their safety.
Schedule Check-ins
Scheduling regular check-ins with friends, family, and caregivers can provide you with a sense of safety and can help keep them from worrying, too.
To set up a check-in plan:
- Choose a person or people to be your check-in team
- Decide who will check in with who
- Schedule check-in times and days
- Decide what happens if you miss a check-in
Check-in Team
It’s best to have more than one person if possible, to take the responsibility off of one person. Making sure that the check-in team has a way to contact one another is also a good idea. If one of them doesn’t hear from you they can check with the other to see if they have.
Many older friend groups serve as check-in buddies for each other, which can also help combat loneliness.
Who Checks In?
Decide whether you will call your check-in person, or if they should call you.
Check-ins can also be by text or email, too.
Schedule Check-ins
It’s often helpful to alternate days, for example:
Check-in with person A on Mondays, Wednesdays, and Fridays, and person B on Tuesdays, Thursdays, and weekends
The frequency of the check-ins is completely up to you. It can be as much as several times a day, or as little as once a week, depending on your health and comfort level
Make a Plan
It’s important to make sure your check-in team knows what to do if you miss a check-in.
- Should they call first responders right away?
- Should they call a neighbor or friend that lives close by?
- Does someone have a key to your home so they can check on you?
- If you miss a check-in, should someone check on you right away? Or do you prefer that they try reaching you again first?
Install Safety Equipment
Installing safety equipment in the home, especially in the bathroom, can reduce falls, and injuries caused by them, significantly.
Use Walking Tools
It can be frustrating getting used to using a cane or walker. If your doctor recommends doing so, it’s a good idea to follow the advice you’re given.
